Return & Exchange Policy
Exchanges and returns are a guaranteed right for all our customers and apply to all products offered on our store.
Please inspect the product thoroughly upon delivery.
Full Guarantee & Responsibility
If the product arrives damaged or not as described, we take full responsibility. We will ship a free replacement or issue a full refund.
Terms and Conditions of Returns & Exchanges
- If you wish to exchange a product for another, we will cover the shipping fees.
- If you decide to cancel the order, a full refund is issued.
- If you want to exchange a product with another of your choice, the customer bears the shipping fees both ways.
- To receive a full refund, the product must be in its original condition and unused.
- If the customer wishes to return the product without a valid reason, they bear the shipping fees both ways.
For return and exchange requests, please send us a message us on WhatsApp: 01550490990 | 01020723696